Terms of Service
The agreement between you and Positive Thinkers Pty Ltd (operating as ANZSCO Master) for use of the ANZSCO Master platform at anzscomaster.com.au.
- Agreement
- Definitions
- The service
- Account & eligibility
- Fees, billing & refunds
- Acceptable use
- Not migration advice & no reliance
- Use by migration agents
- Intellectual property
- Your content
- Service availability
- Third-party services
- Termination
- Liability & consumer rights
- Indemnity
- Changes to these terms
- Governing law & disputes
- General
- Contact
1. Agreement
These Terms of Service ("Terms") form a binding agreement between you ("you", "your") and Positive Thinkers Pty Ltd (operating as ANZSCO Master) (ABN: 90 668 517 119) ("we", "us", "our"). By creating an account or using ANZSCO Master, you agree to these Terms and to our Privacy Policy.
If you are accepting these Terms on behalf of an organisation (a migration agency, education agency or company), you confirm you have authority to bind that organisation, and "you" includes that organisation.
2. Definitions
- Platform — the website, web tools and APIs at anzscomaster.com.au.
- Account — your registered user profile on the Platform.
- Subscription — a paid plan (Silver or Gold) entitling you to features beyond the free tier.
- Content — any data we publish on the Platform — occupation lists, points logic, document checklists, AI-generated summaries, etc.
- Your Inputs — data you enter into the Platform (e.g. occupation searches, points-calculator inputs, AI questions).
- MARA — the Office of the Migration Agents Registration Authority (administered by the Department of Home Affairs).
- APP — the Australian Privacy Principles under the Privacy Act 1988 (Cth).
3. The service
ANZSCO Master is a business-to-business migration intelligence platform. It helps users research:
- ANZSCO occupation classifications and visa-list eligibility
- Points calculation and audit for skilled visa subclasses (189, 190, 491 and others)
- State and territory nomination programs and pathway statuses
- Designated Area Migration Agreements (DAMAs)
- Skill-assessment authority requirements and document checklists
- Recent EOI invitation rounds and minimum score data
- AI-assisted summaries of relevant Australian migration legislation and instruments
Content is sourced from official Australian government and statutory authority publications (e.g. immi.homeaffairs.gov.au, state government migration sites, the legislation register). We aim for accuracy but do not warrant that Content is free from error or always up to date — programs change frequently.
4. Account & eligibility
To use the Platform you must be:
- at least 18 years old, or 16 years old with verifiable consent of a parent or guardian; and
- capable of forming a legally binding contract under Australian law.
You agree to provide accurate registration information, keep it current, and protect your account credentials. You are responsible for all activity under your Account. We reserve the right to suspend or terminate Accounts that contain false information, share credentials between multiple users, or are used in breach of these Terms.
One Account is for one user. Sharing an Account between multiple individuals is not permitted on Free or Silver plans. Team or multi-seat use under Gold or Enterprise plans must be arranged in writing.
5. Fees, billing & refunds
5.1 Plans
The Platform offers a Free tier and paid Subscription tiers (Silver, Gold). Current features and prices are listed on our Billing page. Prices are in Australian dollars (AUD) and may include or exclude GST as indicated at checkout.
5.2 Billing
Subscriptions are billed in advance on a recurring monthly or annual cycle, depending on the plan. Billing is processed by Stripe; we do not store card details (see our Privacy Policy). The first charge is taken at the time of subscription; renewals are charged automatically on the cycle date.
5.3 Failed payments
If a renewal payment fails, your Account will move to past_due for up to 14 days while we retry. If we cannot collect, the Subscription will be cancelled and the Account downgraded to the Free tier.
5.4 Cancellation
You may cancel a Subscription at any time from the Billing page. Cancellation takes effect at the end of the current billing period; you retain paid features until then. We do not provide pro-rated refunds for unused time except as required by Australian Consumer Law.
5.5 Refunds
If a Subscription was charged in error (e.g. duplicate billing, billing after cancellation) we will refund the affected amount within 7 business days of being notified. Australian Consumer Law guarantees apply where the service is faulty or not as described — those rights cannot be excluded.
5.6 Price changes
We may change Subscription prices on at least 30 days' notice. If you do not accept the new price you may cancel before it takes effect; existing prepaid terms are honoured at the original price.
6. Acceptable use
You agree not to:
- use the Platform for unlawful purposes, including any breach of the Migration Act 1958, the Spam Act 2003, or any equivalent law of your country
- scrape, harvest, mass-download or systematically extract Content beyond what is reasonably needed to use the Platform's features
- resell, sublicense, white-label or commercially redistribute the Content without our written agreement
- reverse-engineer, decompile or attempt to derive source code from the Platform
- circumvent rate limits, plan tier restrictions, paywalls or other access controls
- upload or transmit malware, viruses, or content designed to disrupt the Platform
- impersonate another person, misrepresent your identity, or share an Account with others except as expressly permitted
- use the AI features in ways that violate Anthropic's Acceptable Use Policy or the AI provider's terms in force from time to time
- use the Platform to provide migration advice for a fee or other reward unless you are registered with MARA or otherwise lawfully authorised
Breach of this section may result in immediate suspension or termination without refund.
7. Not migration advice & no reliance
The Platform provides information and self-service tools. It does not provide personal immigration assistance within the meaning of the Migration Act 1958 (Cth) section 276. Nothing on the Platform — including AI-assisted answers, points-calculator outputs, state recommendations, document checklists, or DAMA summaries — constitutes legal advice, migration advice or a recommendation tailored to your individual circumstances.
You must verify all information against official sources (immi.homeaffairs.gov.au, the relevant state government website, the legislation register) before acting on it. For advice on your specific situation, consult a MARA-registered migration agent (search the public register at mara.gov.au) or an Australian legal practitioner.
7.1 No professional relationship
Use of the Platform does not create a solicitor-client, migration agent-client, fiduciary or advisory relationship between you and us. We do not represent you before the Department of Home Affairs, any state nominating body, any skills assessing authority, MARA, the Australian Border Force or any court or tribunal.
7.2 No guarantee of outcomes
We do not guarantee any visa outcome, invitation outcome, nomination outcome, skills assessment outcome, processing timeframe or migration pathway eligibility. Visa decisions are made solely by the Department of Home Affairs; nomination decisions are made solely by the relevant state or territory government; skills assessment decisions are made solely by the relevant assessing authority. Reliance on Content from the Platform is at your own risk.
7.3 Points calculations, pathway assessments and EOI estimates are indicative only
Points calculations and pathway assessments are indicative estimates only and may differ from official assessments by the Department of Home Affairs, state governments or skills assessing authorities. SkillSelect EOI ranking widgets, last-round invitation scores, processing-time tables and state-nomination status indicators reflect publicly available historical data and do not predict your individual chance of invitation, nomination or grant.
7.4 Programs change frequently — your verification obligation
Migration programs, occupation lists, state criteria, legislative instruments, fees, points test rules and processing priorities change frequently and sometimes without notice. We make commercially reasonable efforts to keep Content current but do not warrant that Content reflects the law or policy in force at any given moment. You acknowledge that any decision you make based on the Platform is made at your own risk, and you must independently verify all migration information against the official source before acting on it.
7.5 AI-generated outputs
The Platform uses large language models (Anthropic Claude, via OpenRouter) for some features. AI-generated outputs may be incomplete, inaccurate or outdated and must not be relied upon as a substitute for independent professional judgment or verification against official government sources. AI may misquote legislation, misstate occupation eligibility, omit recent legislative instruments, or generate text that appears authoritative but is not. Treat AI output as a research lead, not a determination.
7.6 No government affiliation
ANZSCO Master is not affiliated with, endorsed by, or authorised by the Department of Home Affairs, MARA, the Office of the Migration Agents Registration Authority, any state or territory government, any skills assessing authority, or any other Commonwealth or state agency. References to government programs, occupation lists, legislative instruments or assessing authorities are factual references only and do not imply authorised migration assistance, government affiliation or official eligibility determination.
7.7 No liability for reliance
To the maximum extent permitted by law, we have no financial or non-financial liability for any decision, application, expenditure, loss of opportunity, lost time, lost income, refused visa, denied nomination, failed skills assessment, or other consequence arising from your reliance on the Platform — whether the Content was correct, incorrect, incomplete, out of date, or generated by AI. Your responsibility is to verify every piece of information against the official source before acting on it. This clause is subject to the non-excludable consumer guarantees in section 14 below.
8. Use by migration agents and other professionals
If you are a MARA-registered migration agent, education agent, lawyer or other professional using the Platform on behalf of a client:
- You are solely responsible for the advice you give your client. The Platform is your research tool, not the source of advice you give.
- You must comply with the Code of Conduct for registered migration agents (or your equivalent professional code) when using outputs from the Platform.
- You are responsible for ensuring your client's personal information is handled lawfully — typically that means you should not paste your client's identifiable personal information into the Platform's free-form fields. The Platform's tools work using only generic data (occupation code, score, age band, etc.) without identifiable client details.
- You may not brand or pass off our Content as your own work product.
9. Intellectual property
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business or personal migration research. All rights not expressly granted are reserved.
The Platform, including its layout, code, design, branding, occupation database, points logic, decision trees, AI prompts and other compiled Content, is owned by us or licensed to us. You may not copy, modify, distribute or create derivative works of the Platform except as permitted in these Terms or by mandatory law (e.g. fair dealing).
Where Content is sourced from Australian government bodies (e.g. ABS ANZSCO classifications, Department of Home Affairs lists, statutory instruments), we use it under the relevant open-data licence (typically CC BY 4.0 or Crown Copyright). Original source attribution and links are provided wherever practical.
10. Your content
You retain all rights in Your Inputs. By submitting Your Inputs to the Platform, you grant us a limited, non-exclusive, royalty-free licence to process them as needed to operate the service for you. We do not use Your Inputs to train models, do not sell them, and do not share them with anyone except as described in our Privacy Policy.
You confirm Your Inputs do not infringe anyone else's rights and do not contain personal information about third parties (e.g. your clients) that you are not lawfully permitted to share.
11. Service availability
We aim for high availability but do not guarantee that the Platform will be uninterrupted, error-free, or available at any specific time. Maintenance windows, third-party outages (Stripe, Google, Anthropic, etc.) and unforeseen technical issues may cause downtime. We will use reasonable efforts to give advance notice of planned maintenance.
Free-tier service is provided "as is" with no availability commitment.
12. Third-party services
The Platform integrates several third-party services (Stripe, Google, Twilio, Anthropic, hosting and email providers). When you interact with these services through the Platform, you also agree to their respective terms. We are not responsible for the availability, accuracy or content of third-party services, and we are not liable for any damages caused by them.
Third-party services may change, suspend or discontinue functionality without notice. If a third-party service we rely on materially changes its terms, withdraws an API, or ceases to be commercially viable, we may modify, suspend or remove the affected Platform feature without liability to you.
13. Termination
You may close your Account at any time by contacting us at admin@anzscomaster.com.au.
We may suspend or terminate your Account, with or without notice, if you breach these Terms, fail to pay fees, use the service in a way that risks harm to us or other users, or where required by law. On termination, we will delete your personal information per our retention schedule; we may retain billing records as required by Australian taxation law.
Sections that by their nature should survive termination (Intellectual Property, Liability, Indemnity, Governing Law, General) survive.
14. Liability & Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you have under the Australian Consumer Law (ACL) or any other law that cannot be lawfully excluded. To the extent we are liable for breach of a non-excludable consumer guarantee for services, our liability is limited (at our option) to re-supplying the service or paying the cost of having the service re-supplied, where it is fair and reasonable to do so.
Subject to the paragraph above, and to the maximum extent permitted by law:
- The Platform is provided "as is" without warranties of any kind (express or implied), including any warranties of fitness for a particular purpose, merchantability, accuracy or non-infringement.
- We are not liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of data, or loss of business, even if we have been advised of the possibility.
- Our total aggregate liability under or in connection with these Terms for any claim, regardless of cause, is capped at the greater of: (a) the fees you have paid to us in the 12 months preceding the event giving rise to the claim, or (b) AUD $200.
- We are not liable for any visa decision, refusal, delay, or financial loss arising from reliance on the Platform. Visa outcomes are determined solely by the Australian Department of Home Affairs.
15. Indemnity
You agree to indemnify and hold us harmless from third-party claims, damages, losses and reasonable legal costs to the extent they arise from: (a) your breach of these Terms; (b) Your Inputs, or your unlawful use of the Platform; (c) your provision of advice or services to your own clients in reliance on Content, where the claim is brought by that client or a regulator; or (d) your wilful or negligent violation of any law or third-party right. This indemnity does not apply to the extent the claim is caused or contributed to by our own wilful misconduct, negligence or breach of these Terms. We will give you prompt notice of any claim, allow you (at your option) to control the defence with counsel reasonably acceptable to us, and reasonably co-operate at your expense.
16. Changes to these terms
We may update these Terms from time to time. Material changes (e.g. new fees, new restrictions on use, narrowing your rights) will be notified by email at least 14 days before they take effect. Your continued use of the Platform after the effective date constitutes acceptance. If you do not accept a material change, you may close your Account before the effective date and we will pro-rata refund unused prepaid Subscription time.
Non-material changes (clarifications, typo corrections, updated links) take effect immediately on posting.
17. Governing law & disputes
These Terms are governed by the laws of Victoria, Australia, and the courts of Victoria, Australia have exclusive jurisdiction over any dispute. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before commencing legal proceedings, the parties agree to attempt to resolve any dispute in good faith by writing to the other party at the contact details below, allowing 30 days for a response and informal resolution.
18. General
- Entire agreement — these Terms and the Privacy Policy are the entire agreement between us about the Platform and supersede earlier agreements.
- Severability — if any clause is held unenforceable, the rest of the Terms remain in force.
- Waiver — failure or delay to enforce a right is not a waiver of that right.
- Assignment — you may not assign your rights without our consent. We may assign our rights to a successor (e.g. on sale of the business) on no less protective terms.
- Force majeure — neither party is liable for delay or failure caused by events beyond reasonable control (natural disaster, war, government action, internet outage, third-party platform failure).
- Notices — formal notices to us must be sent by email to admin@anzscomaster.com.au. We may give you notices by email to the address registered with your Account.
19. Contact
Positive Thinkers Pty Ltd (operating as ANZSCO Master)
Address: Australia
Email: admin@anzscomaster.com.au